Board Certified in Internal Medicine
Hospitals to patients: Go away and don’t come back soon
The Wall Street Journal has a good summary of the situation in Don’t Come Back, Hospitals Say. Among the programs featured:
- An animated “virtual discharge advocate” named Louise who helps explain home care to departing patients
- Transition coaches who call patients 2 or 3 days after discharge
- Project RED (for Re-Engineered Discharge), which provides individualized instruction starting well before the patient leaves the hospital
Early results suggest these approaches can reduce readmissions by 20 to 30 percent, which is a shockingly high figure considering how basic such steps are…
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